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Help & Support
We are committed to delivering a seamless learning journey.
1. What We Support
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Technical issues (login, video streaming, downloads).
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Course access problems (locked content, expired access).
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Payment-related queries (failed transactions, duplicate charges).
2. What We Do Not Support
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Personalized financial, investment, or trading advice.
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Refund or cancellation requests (strictly not available).
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Troubleshooting for devices, internet providers, or third-party tools not related to TDX Academy.
3. Contacting Support
📩 Email: support@tdxacademy.com
📍 Response Time: 24–48 business hours
Please ensure your query includes:
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Full Name & Registered Email
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Order ID (if applicable)
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Detailed description of the issue
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