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Help & Support

We are committed to delivering a seamless learning journey.

1. What We Support

  • Technical issues (login, video streaming, downloads).

  • Course access problems (locked content, expired access).

  • Payment-related queries (failed transactions, duplicate charges).

2. What We Do Not Support

  • Personalized financial, investment, or trading advice.

  • Refund or cancellation requests (strictly not available).

  • Troubleshooting for devices, internet providers, or third-party tools not related to TDX Academy.

3. Contacting Support

📩 Email: support@tdxacademy.com
📍 Response Time: 24–48 business hours

Please ensure your query includes:

  • Full Name & Registered Email

  • Order ID (if applicable)

  • Detailed description of the issue

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